Data protection

DACHOM.DIGITAL AG (hereinafter also referred to as "we", "us") collects and processes personal data concerning you or other persons (so-called "third parties"). We use the term "data" here synonymously with "personal data"

In this Privacy Policy, we describe what we do with your data when you use www.opendxp.io (hereinafter "Website"), purchase our services or products, otherwise engage with us under a contract, communicate with us or otherwise deal with us. Where appropriate, we will provide you with timely written notice of additional processing activities not mentioned in this Privacy Policy.

If you transmit or disclose data about other persons to us, we assume that you are authorized to do so and that this data is correct. By transmitting data about third parties, you confirm this. Please also ensure that these third parties have been informed of this privacy policy. This Privacy Policy is designed to meet the requirements of the EU General Data Protection Regulation ("GDPR"), the Swiss Data Protection Act ("DSG") and the revised Swiss Data Protection Act ("revDSG"). However, whether and to what extent these laws are applicable depends on the individual case.

For the data processing of DACHCOM. DIGITAL AG described in this privacy policy is the responsibility of the management of DACHCOM.DIGITAL AG under data protection law, unless otherwise communicated in individual cases.

You can contact us for your data protection concerns and to exercise your rights in accordance with section 10 as follows:

DACHCOM.DIGITAL AG
Löwenhofstrasse 15
9424 Rheineck
Switzerland

T +41 71 886 45 85
E-mail: info@dachcom.com

What data do we process?

We process different categories of data about you. The most important categories are as follows:

• Technical data: When you use our website or other electronic services (e.g. free Wi-Fi), we collect the IP address of your end device and other technical data to ensure the functionality and security of these services. This data also includes logs in which the use of our systems is recorded. We generally store technical data for several months. In order to ensure the functionality of these offers, we can also assign you or your end device an individual code (e.g. in the form of a cookie, see section 11). The technical data itself does not allow any conclusions to be drawn about your identity. However, in the context of user accounts, registrations, access controls or the processing of contracts, they can be linked to other categories of data (and thus possibly to your person).
• Registration data: Certain offers and services can only be used with a user account or registration, which can be done directly with us or via our external login service providers. In doing so, you must provide us with certain data and we collect data on the use of the offer or service. Registration data may be collected during access controls to certain systems; depending on the control system, biometric data may also be collected. We generally retain registration data for 12 months after the end of the use of the service or the termination of the user account.
• Communication data: If you contact us via the contact form, by e-mail, telephone, letter or other means of communication, we collect the data exchanged between you and us, including your contact details and the marginal data of the communication. If we want or need to establish your identity, we collect data to identify you (e.g. a copy of an identity document). We generally store this data for 12 months from the last exchange with you. This period may be longer if this is necessary for reasons of proof or to comply with legal or contractual requirements or for technical reasons. Emails in personal mailboxes and written correspondence are generally stored for at least 5 years.
• Master data:We define master data as the basic data that we require in addition to the contract data (see below) for the processing of our contractual and other business relationships or for marketing and advertising purposes, such as name, contact details and information, e.g. about your role and function, your bank details, your date(s) of birth, customer history, powers of attorney, signature authorizations and declarations of consent. We process your master data if you are a customer or other business contact or work for one (e.g. as a contact person of the business partner), or because we want to contact you for our own purposes or the purposes of a contractual partner (e.g. in the context of marketing and advertising). We receive master data from you yourself (e.g. when you make a purchase or register), from bodies for which you work or from third parties such as our contractual partners, associations and address dealers and from publicly accessible sources such as public registers or the Internet (websites etc.). As a rule, we store this data for 10 years from the last exchange with you, but at least from the end of the contract. This period may be longer if this is necessary for reasons of proof or to comply with legal or contractual requirements or for technical reasons. In the case of pure marketing and advertising contacts, the period is usually much shorter, usually no more than 2 years from the last contact.
• Contract data: This is data that arises in connection with the conclusion or execution of a contract, e.g. information about contracts and the services to be provided or provided, as well as data from the run-up to the conclusion of a contract, the information required or used for processing and information about reactions. We generally collect this data from you, from contractual partners and from third parties involved in the execution of the contract, but also from third-party sources (e.g. providers of credit rating data) and from publicly accessible sources. As a rule, we store this data for 10 years from the last contractual activity, but at least from the end of the contract. This period may be longer if this is necessary for reasons of proof or to comply with legal or contractual requirements or for technical reasons.
• Behavioral and preference data: Depending on the relationship we have with you, we try to get to know you and better tailor our products, services and offers to you. To do this, we collect and use data about your behavior and preferences. We do this by evaluating information about your behavior in our area, and we may also supplement this information with information from third parties, including from publicly accessible sources. Based on this, we can, for example, calculate the probability that you will use certain services or behave in a certain way. Some of the data processed for this purpose is already known to us (e.g. when you use our services), or we obtain this data by recording your behavior (e.g. how you navigate our website). We anonymize or delete this data when it is no longer relevant for the purposes pursued, which can be between 2-3 weeks and 24 months (for product and service preferences), depending on the type of data. This period may be longer if this is necessary for reasons of proof or to comply with legal or contractual requirements or for technical reasons. We describe how tracking works on our website in section 11.
• Other data: We also collect data from you in other situations. In connection with official or judicial proceedings, for example, data is collected (such as files, evidence, etc.) that may also relate to you. We may also collect data for health protection reasons (e.g. as part of protection concepts). We may receive or produce photos, videos and audio recordings in which you may be recognizable (e.g. at events, through security cameras, etc.). We may also collect data about who enters certain buildings or has access rights to them and when (including access controls, based on registration data or visitor lists, etc.), who takes part in events or campaigns and when, or who uses our infrastructure and systems and when. The retention period for this data depends on the purpose and is limited to what is necessary. This ranges from a few days for many of the security cameras and usually a few weeks for contact tracing data to visitor data, which is usually kept for 3 months, to reports on events with images, which can be kept for several years or longer.

You provide us with much of the data mentioned in this section 3 yourself (e.g. via forms, as part of communication with us, in connection with contracts, when using the website, etc.). You are not obliged to do so, subject to individual cases, e.g. in the context of binding protection concepts (legal obligations). If you wish to conclude contracts with us or make use of services, you must also provide us with data as part of your contractual obligation in accordance with the relevant contract, in particular master data, contract data and registration data. When using our website, the processing of technical data is unavoidable. If you wish to gain access to certain systems or buildings, you must provide us with registration data.

In so far as this is not inadmissible, we also take data from publicly accessible sources or receive data from authorities and other third parties

We process your data for the purposes explained below. Further information for the online area can be found in sections 11 and 12. These purposes and the underlying objectives represent legitimate interests of us and, where applicable, of third parties. You will find further information on the legal basis for our processing in section 4.

We process your data for purposes in connection with communication with you, in particular to respond to inquiries and assert your rights (section 10) and to contact you in the event of queries. In particular, we use communication data and master data for this purpose. We retain this data in order to document our communication with you, for training purposes, for quality assurance and for follow-up questions

We process data for the initiation, administration and processing of contractual relationships.

We process data for marketing purposes and for relationship management, e.g. to send our customers and other contractual partners personalized advertising about our products and services and those of third parties. This may take the form of regular contact (electronically, by post, by telephone), via other channels for which we have contact information from you, but also as part of individual marketing campaigns (e.g. events, competitions, etc.). You can refuse such contacts at any time (see the end of this section 3) or refuse or revoke your consent to being contacted for advertising purposes. With your consent, we can target our online advertising to you more effectively (see section 11).

We also process your data for market research, to improve our services and operations and for product development.

We may also process your data for security purposes and for access control.

We process personal data for compliance with laws, instructions and recommendations from authorities and internal regulations ("compliance").

We also process data for the purposes of our risk management and as part of prudent business management, including business organization and business development.

We may process your data for other purposes, e.g. as part of our internal processes and administration.

If we ask for your consent for certain processing, we will inform you separately about the corresponding purposes of the processing. You can withdraw your consent at any time with effect for the future by sending us written notification (by post) or, unless otherwise stated or agreed, by email; our contact details can be found in Section 2. For the withdrawal of your consent in the case of online tracking, see Section 11. If you have a user account, you can also withdraw your consent or contact us via the relevant website or other service. Once we have received notification of the withdrawal of your consent, we will no longer process your data for the purposes to which you originally consented, unless we have another legal basis for doing so. The withdrawal of your consent does not affect the lawfulness of processing based on consent before its withdrawal.

Where we do not ask you for your consent for processing, we base the processing of your personal data on the fact that the processing is necessary for the initiation or performance of a contract with you (or the entity you represent) or that we or third parties have a legitimate interest in this, in particular to pursue the purposes and associated objectives described above under section 3 and to be able to take appropriate measures. Our legitimate interests also include compliance with legal provisions, insofar as this is not already recognized as a legal basis by the applicable data protection law (e.g. in the case of the GDPR, the law in the EEA and Switzerland)

If we receive sensitive data (e.g. health data, information on political, religious or ideological views or biometric data for identification purposes), we may also process your data based on other legal bases, e.g. in the event of disputes due to the necessity of processing for any litigation or the enforcement or defense of legal claims. In individual cases, other legal grounds may apply, which we will communicate to you separately if necessary.

We may automatically evaluate certain of your personal characteristics for the purposes mentioned in Section 3 using your data (Section 2) ("profiling") if we want to determine preference data, but also to determine abuse and security risks, to carry out statistical evaluations or for operational planning purposes. For the same purposes, we can also create profiles, i.e. we can combine behavioral and preference data, but also master and contract data and technical data assigned to you in order to better understand you as a person with your different interests and other characteristics

In both cases, we pay attention to the proportionality and reliability of the results and take measures to prevent misuse of these profiles or profiling. If these can have legal consequences or significant disadvantages for you, we always provide for a manual review.

In connection with our contracts, the website, our services and products, our legal obligations or otherwise to safeguard our legitimate interests and the other purposes listed in Section 3, we also transfer your personal data to third parties, in particular to the following categories of recipients:

• Service providers: We work with service providers in Switzerland and abroad who process data about you on our behalf or under joint responsibility with us or who receive data about you from us under their own responsibility.
• Contractual partners including customers: This initially includes our customers and other contractual partners, as this data transfer arises from these contracts. If you work for such a contractual partner yourself, we may also transfer data about you to them in this context. The recipients also include contractual partners with whom we cooperate.
• Public authorities: We may disclose personal data to offices, courts and other authorities in Switzerland and abroad if we are legally obliged or entitled to do so or if this appears necessary to protect our interests. The authorities process data about you that they receive from us under their own responsibility.
• Other persons: This includes other cases where the involvement of third parties arises from the purposes set out in section 3.

All these categories of recipients may in turn involve third parties, so that your data may also become accessible to them. We may restrict processing by certain third parties (e.g. IT providers), but not by other third parties (e.g. authorities, banks, etc.).

As explained in section 6, we also disclose data to other bodies. These are not only located in Switzerland. Your data may therefore be processed both in Europe and in the USA; in exceptional cases, however, in any country in the world.

If a recipient is located in a country without adequate legal data protection, we contractually oblige the recipient to comply with the applicable data protection law (we use the revised standard contractual clauses of the European Commission, which can be found here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?), unless it is already subject to a legally recognized set of rules to ensure data protection and we cannot rely on an exemption provision. An exception may apply in particular in the case of legal proceedings abroad, but also in cases of overriding public interests or if the execution of a contract requires such disclosure, if you have given your consent or if the data in question has been made generally accessible by you and you have not objected to its processing

We process your data for as long as required by our processing purposes, the statutory retention periods and our legitimate interests in processing for documentation and evidence purposes or if storage is technically necessary. Further information on the respective storage and processing period can be found in the individual data categories in section 2 or in the cookie categories in section 11. If there are no legal or contractual obligations to the contrary, we will delete or anonymize your data after the storage or processing period has expired as part of our usual processes

We take appropriate security measures to protect the confidentiality, integrity and availability of your personal data, to protect it against unauthorized or unlawful processing and to counteract the risks of loss, unintentional modification, unwanted disclosure or unauthorized access.

Under certain circumstances, the applicable data protection law grants you the right to object to the processing of your data, in particular for the purposes of direct marketing, profiling for direct marketing and other legitimate interests in the processing.

In order to make it easier for you to control the processing of your personal data, you also have the following rights in connection with our data processing, depending on the applicable data protection law:

• The right to request information from us as to whether and which of your data we process;
• The right to have us correct data if it is incorrect;
• The right to request the deletion of data;
• The right to request that we hand over certain personal data in a commonly used electronic format or transfer it to another controller;
• The right to withdraw consent where our processing is based on your consent;
• The right to obtain, on request, further information necessary for the exercise of these rights;

If you wish to exercise the above rights against us, please contact us in writing, at our premises or, unless otherwise stated or agreed, by email; our contact details can be found in section 2. In order for us to rule out misuse, we must identify you (e.g. with a copy of your ID, if this is not otherwise possible).

Please note that these rights are subject to conditions, exceptions or restrictions under the applicable data protection law (e.g. to protect third parties or business secrets). We will inform you accordingly if necessary.

If you do not agree with our handling of your rights or data protection, please let us know (Section 2). In particular, if you are located in the EEA, the United Kingdom or Switzerland, you also have the right to lodge a complaint with the data protection supervisory authority in your country.

We use various technologies on our website with which we and third parties engaged by us can recognize you when you use our website and, under certain circumstances, track you over several visits. We will inform you about this in this section.

In essence, we want to be able to distinguish between your accesses (via your system) and accesses by other users so that we can ensure the functionality of the website and carry out evaluations and personalization. We do not want to draw conclusions about your identity, even if we can, insofar as we or third parties engaged by us can identify you by combining this with registration data. Even without registration data, however, the technologies used are designed in such a way that you are recognized as an individual visitor each time you visit the site, for example by our server (or the servers of third parties) assigning you or your browser a specific identification number (so-called "cookie")

We use such technologies on our website and allow certain third parties to do the same. You can program your browser to block or deceive certain cookies or alternative technologies or to delete existing cookies. You can also add software to your browser that blocks tracking by certain third parties. You can find more information about this on the help pages of your browser (usually under the heading "Data protection") or on the websites of the third parties that we list below.

A distinction is made between the following cookies (technologies with similar functions such as fingerprinting are included here):

• Necessary cookies: Some cookies are necessary for the functioning of the website as such or for certain functions. For example, they ensure that you can move between pages without losing any information entered in a form. They also ensure that you remain logged in. These cookies are only temporary ("session cookies"). If you block them, the website may not work. Other cookies are necessary so that the server can save decisions or entries made by you beyond a session (i.e. a visit to the website) if you use this function (e.g. selected language, consent given, the function for automatic log-in, etc.). These cookies have an expiry date of up to 24 months.
• Performance cookies: We use cookies to record and analyze the use of our website, possibly even beyond the session, in order to optimize our website and corresponding offers and to better tailor them to the needs of users. We do this by using third-party analysis services. We have listed these below. Performance cookies also have an expiry date of up to 24 months. Details can be found on the websites of the third-party providers. In addition to marketing cookies, we use other techniques to control online advertising on other websites and thereby reduce wastage. For example, we may transmit the email addresses of our users, customers and other persons to whom we wish to display advertising to operators of advertising platforms (e.g. social media). If these people are registered there with the same email address (which the advertising platforms determine by means of a comparison), the operators will display the advertising we have placed to these people in a targeted manner. The operators do not receive personal email addresses of people who are not already known. In the case of known email addresses, however, they learn that these people are in contact with us and what content they have accessed. We may also integrate other third-party offers on our website, in particular from social media providers. These offers are deactivated by default. As soon as you activate them (e.g. by clicking a button), the relevant providers can detect that you are on our website. If you have an account with the social media provider, they can assign this information to you and thus track your use of online offers. These social media providers process this data on their own responsibility. We currently use offers from the following service providers and advertising contract partners (insofar as they use data from you or cookies set by you for advertising purposes):
• Google Analytics: Google Ireland (based in Ireland) is the provider of the "Google Analytics" service and acts as our processor. Google Ireland relies on Google LLC (based in the USA) as its processor (both "Google"). Google uses performance cookies (see above) to track the behavior of visitors to our website (duration, frequency of pages accessed, geographical origin of access, etc.) and compiles reports for us on the use of our website on this basis. We have configured the service so that the IP addresses of visitors are truncated by Google in Europe before being forwarded to the USA and therefore cannot be traced. We have switched off the "Data sharing" and "Signals" settings. Although we can assume that the information we share with Google is not personal data for Google, it is possible that Google can use this data for its own purposes to draw conclusions about the identity of visitors, create personal profiles and link this data to the Google accounts of these persons. If you agree to the use of Google Analytics, you explicitly consent to such processing, which also includes the transfer of personal data (in particular usage data for the website and app, device information and individual IDs) to the USA and other countries. You can find information on Google Analytics data protection here https://support.google.com/analytics/answer/6004245 and if you have a Google account, you can find further information on processing by Google here https://policies.google.com/technologies/partner-sites?hl=en.

• Google Tag Manager
  We use Google Tag Manager on our website, a service provided by Google Ireland Limited ("Google"). Google Tag Manager enables us to implement and manage website tags and tracking scripts. Google Tag Manager activates third-party tags on our website that may collect data. However, Google Tag Manager itself does not collect any personal data. It is merely a management solution for integrating and managing tags. The use of Google Tag Manager is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR to improve the efficiency of our website and to enable the smooth integration of third-party tags. Please note that Google Tag Manager may implement other tags that may collect personal data. We have no influence on the data collection and processing by these tags. For information on the use of data by the relevant third-party providers and your rights and settings options to protect your privacy, we recommend that you read the privacy policies of the relevant third-party providers. You can find more information on data use by Google Tag Manager in Google's privacy policy: https://policies.google.com/privacy. Please note that we have no influence on the collection and processing of data by Google Tag Manager and cannot accept any responsibility for this.
• Google Ads
  We use Google Ads, an online advertising program from Google Ireland Limited ("Google"). Google Ads enables us to place advertisements on Google search results pages, websites in the Google Display Network and other Google services. As part of the use of Google Ads, personal data may be processed, such as your IP address, your location, your search behavior or your interactions with our ads. This data is used to present you with relevant and targeted advertising. The use of Google Ads is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR to advertise our products and services and to address potential customers. If you do not want your data to be used in the context of Google Ads, you can deactivate personalized advertising via Google's ad settings or restrict the use of cookies in your browser. For more information on the use of data by Google Ads and your rights and settings options to protect your privacy, please refer to Google's privacy policy: https://policies.google.com/privacy. Please note that we have no influence on the collection and processing of data by Google and cannot accept any responsibility for this.
• Google reCaptcha
  This website uses the reCAPTCHA function of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, or if you have your habitual residence in the European Economic Area (EEA) or Switzerland, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). This function is primarily used to differentiate whether an entry is made by a natural person or abusively by machine and automated processing. The service also includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. The purpose of reCAPTCHA is to check whether the data input on our website (e.g. in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place. Data processing is carried out on the basis of our legitimate interest. Our legitimate interest in the processing is to protect our website from abusive automated spying and SPAM. Further information about Google reCAPTCHA and Google's privacy policy can be found at https://www.google.com/intl/de/policies/privacy/.
• Cookie First
  We use the cookie management tool Cookie First on our website, which is provided by Cookie First B.V. ("Cookie First"). Cookie First enables us to obtain and manage your consent to the use of cookies and similar technologies on our website. When you visit our website, cookies and other tracking technologies are used that can collect information about your usage behavior. Before using these cookies, we ask for your consent via the cookie banner that is displayed when you first visit our website. With the help of Cookie First, you can adjust your cookie settings at any time and revoke your consent. The use of Cookie First is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can adjust your cookie settings at any time via the cookie banner or the settings of your browser. For more information about Cookie First's use of data, your rights and settings options to protect your privacy, please refer to Cookie First's privacy policy: https://cookiefirst.com/legal/privacy-policy/. Please note that we have no influence on the collection and processing of data by Cookie First and cannot accept any responsibility for this.
• Use of Cloudflare
  We use the "Cloudflare" service from Cloudflare Inc, 101 Townsend St, San Francisco, CA 94107, USA to secure and optimize the loading times of our website. Cloudflare acts as a CDN (Content Delivery Network) and security service. When you visit our website, requests are routed via Cloudflare's servers. The following data is processed in particular IP address, system and log information, security fingerprints and performance data. Cloudflare sets cookies such as "_cfduid" or "cf_clearance" to identify individual users and apply security settings. Cookies are generally stored for up to one year, other data is stored for a maximum of 24 hours, and up to 7 days for certain enterprise configurations. Personal data may be transferred to the USA. Cloudflare is certified under the Swiss-U.S. Data Privacy Framework and uses Standard Contractual Clauses (SCCs) for international data transfers to ensure an adequate level of data protection. Further information on data protection at Cloudflare can be found at https://www.cloudflare.com/privacypolicy/. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. Please note that in this case you may not be able to use all functions of this website to their full extent.

We may operate pages and other online presences ("fan pages", "channels", "profiles", etc.) on social networks and other platforms operated by third parties and collect the data about you described in section 2 and below. We receive this data from you and the platforms when you come into contact with us via our online presence (e.g. when you communicate with us, comment on our content or visit our presence). At the same time, the platforms evaluate your use of our online presence and link this data with other data about you known to the platforms (e.g. about your behavior and preferences). They also process this data for their own purposes under their own responsibility, in particular for marketing and market research purposes (e.g. to personalize advertising) and to control their platforms (e.g. what content they show you).

We process this data for the purposes described in section 3, in particular for communication, marketing purposes (including advertising on these platforms, see section 11) and market research. You will find information on the relevant legal bases in section 4. We may redistribute content published by you (e.g. comments on an announcement) ourselves (e.g. in our advertising on the platform or elsewhere). We or the operators of the platforms may also delete or restrict content from or about you in accordance with the usage guidelines (e.g. inappropriate comments).

For further information on the processing of the platform operators, please refer to the privacy policies of the platforms. There you can also find out in which countries they process your data, what rights of access, erasure and other rights of data subjects you have and how you can exercise these or obtain further information. We currently use the following platforms

• Facebook: Here we operate the page https://www.facebook.com/dachcom/. The controller for the operation of the platform for users from Europe is Meta Platforms Ireland Ltd, Dublin, Ireland. Their privacy policy is available at www.facebook. com/policy. Some of your data will be transferred to the USA. You can object to advertising here: www.facebook.com/settings?tab=ads. We are jointly responsible with Meta Platforms Ireland Ltd, Dublin, Ireland, for the data collected and processed when you visit our website for the creation of "Page Insights". As part of Page Insights, statistics are compiled about what visitors do on our site (comment on posts, forward content, etc.). This is described at www.facebook.com/legal/terms/information_about_page_insights_data. It helps us to understand how our site is used and how we can improve it. We only receive anonymous, aggregated data. We have regulated our responsibilities regarding data protection in accordance with the information on www.facebook.com/legal/terms/page_controller_addendum.
• LinkedIn
  We operate a LinkedIn page at the address: https://ch.linkedin.com/company/ dachcom-ag to communicate with interested parties, customers and the LinkedIn community and to provide information about our products and services. When you visit our LinkedIn page, personal data may be processed by LinkedIn or us as the page operator. The processing of personal data is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR or on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR to provide information about our company and to interact with interested parties. Please note that we have no influence on data processing by LinkedIn. The processing of personal data by LinkedIn is carried out in accordance with LinkedIn's privacy policy. Further information on data processing and your rights can be found in LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy. Please note that we reserve the right to delete inappropriate posts or comments on our LinkedIn page. Please note that your posts or comments on our LinkedIn page are publicly visible and can be read by other LinkedIn users. If you have any questions about the processing of your personal data in connection with our LinkedIn page or would like to withdraw your consent, you are welcome to contact us by email or post.
• Instagram
  We operate an Instagram profile at https://www.instagram.com/dachcomagency to communicate with our followers, customers and the Instagram community and to provide information about our products and services. When you visit our Instagram profile, personal data may be processed by Instagram or us as the profile operator. The processing of personal data is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR or on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR to provide information about our company and to interact with our followers. Please note that we have no influence on data processing by Instagram. The processing of personal data by Instagram is carried out in accordance with Instagram's privacy policy. Further information on data processing and your rights can be found in Instagram's privacy policy: https://help.instagram.com/519522125107875. Please note that we reserve the right to delete inappropriate posts or comments on our Instagram profile. We would like to point out that your posts or comments on our Instagram profile are publicly visible and can be read by other Instagram users. If you have any questions about the processing of your personal data in connection with our Instagram profile or would like to withdraw your consent, you are welcome to contact us by email or post.
• YouTube channel
  We operate a YouTube channel at the address https://www.youtube.com/@dachcomdigital to provide videos and interact with our subscribers and the YouTube community. When you visit our YouTube channel, personal data may be processed by YouTube or us as the channel operator. The processing of personal data is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR or on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR to provide information about our company and to interact with our subscribers. Please note that we have no influence on data processing by YouTube. The processing of personal data by YouTube is carried out in accordance with YouTube's privacy policy. Further information on data processing and your rights can be found in YouTube's privacy policy: https://policies.google.com/privacy. We would like to point out that your activities on our YouTube channel are publicly visible and can be viewed by other YouTube users. If you have any questions about the processing of your personal data in connection with our YouTube channel or would like to withdraw your consent, you are welcome to contact us by email or post.
• Google Company Profile (formerly: Google My Business)
  Our company uses a Google Company Profile (formerly: My Business), a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), to optimize our presence in Google search results and on Google Maps. By using the Google company profile, information about our company, such as opening hours, contact details and reviews, can be displayed. We are entitled, but not obliged, to check content before or after it is published on our online presences, to delete content without notice and, if necessary, to report it to the provider of the platform in question. When you access our Google Company Profile, certain information about its use is collected and stored by Google. This includes information about interactions with our entry, such as viewing photos, reading reviews and clicking on links. Google uses cookies and similar technologies for data processing. Further information can be found in Google's privacy policy and terms of use: https://policies.google.com/privacy. Your data is processed on the basis of our legitimate interest in improving our online presence and accessibility for customers. The Google company profile enables us to provide you with relevant information about our company.
• Salesviewer: On this website, data is collected and stored for marketing, market research and optimisation purposes using SalesViewer® technology from SalesViewer® GmbH on the basis of the legitimate interests of the website operator (Art. 6(1)(f) GDPR). A JavaScript-based code is used for this purpose, which serves to collect company-related data and the corresponding usage. The data collected using this technology is encrypted using a non-reversible one-way function (known as hashing). The data is immediately pseudonymised and is not used to personally identify visitors to this website. The data stored within the scope of Salesviewer is deleted as soon as it is no longer required for its intended purpose and there are no legal retention obligations preventing its deletion. You can object to the collection and storage of data at any time with future effect by clicking on this link https://www.salesviewer.com/opt-out to prevent SalesViewer® from collecting data on this website in future. An opt-out cookie for this website will then be stored on your device. If you delete your cookies in this browser, you will need to click on this link again.

This privacy policy is not part of a contract with you. We may amend this Privacy Policy at any time. The version published on this website is the current version.

Last updated: February 9, 2026